AWS Account Setup Guide

Disclaimer: This is a personal experience guide. For any issues, please contact AWS Customer Support for detailed assistance.

Important Notes

At each registration step, ensure everything goes smoothly to avoid multiple verifications (AWS may flag your information as spam)

Avoid using the same personal information for multiple account registrations

1. Payment Method Verification

When encountering payment verification issues, you may fall into one of the following situations:

Your card issuer restricts online transactions

The billing address on your AWS account and card don't match

Your card issuer uses the CVV2 security code process (AWS can't always accept these cards)

The small charge AWS uses to authorize your card is too small for the card issuer to accept

Solution

Try another bank account and set it as default. Recommended Vietnamese banks:

VCB (Vietcombank)

TCB (Techcombank)

Pro Tip: Register and use a virtual card for easier verification.

2. Identity Confirmation

Common issues occur when entering the wrong passcode during phone number verification. Important: Do not enter any wrong information or incorrect passcode. If you can't see the passcode clearly, request another one or choose the audio verification method.

Solution

If verification fails:

1. Create a support case with your information: - Phone number (including country, region, or area codes) - Preferred time zone for callback - AWS account ID - Registered email address

2. AWS will manually call to verify your phone number

Note: If you can't locate your AWS account ID, refer to this guide: How to Find Your AWS Account ID